1. Acceptance of Terms
By registering, downloading, or using the Opdigo mobile application (Package: com.opdigo.app) or accessing our web platform at https://opdigo.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Opdigo provides digital clinic management, doctor appointment booking, live token queue monitoring, electronic medical record access, and automated notification services for patients and healthcare providers.
3. User Accounts and Verification
To use certain features, such as appointment booking or viewing prescriptions, you must register using a valid mobile phone number and verify it via One-Time Password (OTP). You are responsible for maintaining the confidentiality of your account credentials.
4. Appointments and Token Queues
Appointment times and queue tokens provided on Opdigo are estimations based on real-time clinic operations. Actual consultation start times may vary depending on emergency cases handled by doctors. Clinics reserve the right to reschedule or adjust queues when necessary.
5. Acceptable Use
You agree not to:
- Provide false or misleading booking information or fake phone numbers.
- Interfere with, disrupt, or attempt to gain unauthorized access to the platform or servers.
- Use the platform for any unlawful, harassing, or fraudulent purpose.
6. Intellectual Property
All content, branding, logos, software, and designs on the Opdigo app and website are the property of Opdigo and protected by applicable copyright and trademark laws.
7. Termination and Account Deletion
You may terminate your account at any time by requesting deletion through the Opdigo App settings or by emailing support@opdigo.com. We reserve the right to suspend or terminate accounts that violate these terms.
8. Limitation of Liability
To the maximum extent permitted by law, Opdigo shall not be liable for any indirect, incidental, or consequential damages arising out of your use of or inability to use the platform.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.